OnStar Venture Private Limited

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Effective Date: 13-03-2025

Welcome to Onstar Venture Private Limited. By accessing and using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Use of Our Services

You must be at least 18 years old to use our services.
You agree to provide accurate and complete information when registering or making a purchase.
Unauthorized use of our website, including hacking or data breaches, is strictly prohibited.

3. Product and Service Information

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not guarantee that all details will be error-free.
Prices and availability are subject to change without prior notice.

4. Payments and Orders

All payments must be made through our authorized payment methods.
We reserve the right to cancel any order due to errors, fraud suspicion, or inventory issues.

5. Returns and Refunds

Our return and refund policies are outlined in our Refund Policy document.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Onstar Venture Private Limited and is protected by copyright laws.
Unauthorized use or reproduction of any content is strictly prohibited.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee uninterrupted or error-free service on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

9. Termination of Use

We reserve the right to suspend or terminate your access to our services if you violate these terms.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our website constitutes acceptance of any modifications.

11. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in [Your Location].

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Onstar Venture Private Limited
onstarventure@gmail.com
Onstar Venture Pvt. Ltd., Wing 3 & 5, 3rd Floor, Varun Towers-4, SY. No. 155/P, IT Park, Financial District, Nanakramguda, Hyderabad – 500032

By using our website, you agree to abide by these Terms and Conditions.Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Effective Date: 13-03-2025

At Onstar Venture Private Limited, we strive to ensure customer satisfaction with our smart metering products and services. This Refund Policy outlines the conditions under which refunds are processed.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

The product received is defective, damaged, or not as described.
The product is not functioning as per specifications and cannot be repaired or replaced.
A cancellation request is made before the product is shipped.

2. Non-Refundable Items

Refunds are not applicable for:

Products damaged due to misuse or mishandling by the customer.
Software and digital services once accessed or downloaded.
Customized or specially ordered products.
Products returned without original packaging, accessories, or proof of purchase.

3. Refund Process

To request a refund, customers must:

Contact our support team within 7 days of receiving the product.
Provide order details, proof of purchase, and a description of the issue.
Return the product in its original condition, including all packaging and accessories.

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 7-10 business days to the original payment method.

4. Replacement or Exchange

If eligible, customers may opt for a replacement or exchange instead of a refund. Replacements are subject to product availability.

5. Shipping Costs

If the return is due to a defective or incorrect product, we will cover the return shipping costs.
If the return is due to any other reason, the customer is responsible for shipping costs.

6. Contact Us

For any refund-related inquiries, please contact:

By purchasing from our website, you agree to the terms outlined in this Refund Policy

Terms and Conditions

Return and Refund Policy

This website uses cookies.